Community Privacy Policy
The Summerland Chamber of Commerce is committed to protecting the privacy of our contacts. Any personal information provided to us through our website is collected, used and disclosed in accordance with the British Columbia Freedom of Information and Protection of Privacy Act and other applicable legislation.
What is considered Personal Information under the British Columbia Freedom of Information and Protection of Privacy Act?
Under the British Columbia Freedom of Information and Protection of Privacy Act, personal information includes recorded information about an identifiable individual, such as name, address, phone number, e-mail address and credit card information. Business contact information is not included in the definition of personal information under our provincial legislation.
When the Summerland Chamber of Commerce collects personal information, we identify the:
- purpose for collecting the personal information,
- legal authority for collecting it, and
- title, business phone number, business address and e-mail address of an employee who can answer questions you may have about the collection of information.
What Personal Information We Collect and How We Use It
When someone visits our website, our web server automatically collects a limited amount of standard information essential to the operation, security and evaluation of the website. This information helps us to make our site more useful to visitors and includes the:
- Internet domain and Internet Protocol (IP) address from computers that access our web site,
- type of browser and operating system used to access our site,
- date and time our site is accessed,
- pages visited,
- address of any web sites linked to, and
- content downloaded from our site.
While some of this information does not identify who people are, other information (e.g. Internet domain names or the IP addresses of internet service providers) may provide identification. The extent of personal identification depends on the naming standards followed by the internet service provider. You may wish to check with your provider to inquire about their policies and practices in this regard. The Summerland Chamber of Commerce does not use this information to identify individuals who visit our website unless required to do so as part of an internal investigation or other law enforcement purpose.
Any personal information collected via our website (e.g. web forms) is done in compliance with BC’s privacy legislation and is considered necessary for providing services offered by the Summerland Chamber of Commerce. There is always an option of whether or not to provide us with personal information. Your decision not to participate in electronic service delivery activities will not impair your ability to browse our web site. However, it may limit the use of certain website features. The personal information provided to us is used for the purpose for which it was collected or for a use consistent with that purpose. For example, personal information may be used to: send information about British Columbia that we believe will be of interest (based on a confidential personal profile); contact about upcoming vacation opportunities; respond to inquiries; provide requested materials; obtain feedback on vacation experiences; or assist with the use of our web site. In most cases, we try to obtain explicit consent before these activities will occur. At any time, anyone may request that we stop communicating by either updating their user profile or contacting us directly.
Security of Your Information
The Summerland Chamber of Commerce is obligated to protect personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Security measures, such as the use of FTP secure sites, have been integrated into the design, implementation and day-to-day operating practices as part our commitment to protect the information we hold.
The personal information submitted is secure once it reaches the server. In transit between a computer and the server, however, it may not be secure. Therefore, we cannot guarantee that information will not be disclosed in ways not otherwise described in this policy.
Links to Other Web Sites
The tourismsummerland consumer website includes links to our other sites. Some of these sites offer unique services and may include detailed privacy statements describing how personal information may be used. We encourage users to review any detailed privacy statements prior to providing personal information. Your use of our website services and provision of personal information through our sites signifies your consent to our use of this information as outlined in this privacy policy or any detailed privacy statements.
The tourismsummerland website also provides links to external web sites that offer information on tourism-related products and services. These sites may be operated by other government agencies, non-profits, or private businesses. The Summerland Chamber of Commerce is not responsible for the content and privacy practices of external web sites. We encourage users to review the privacy policy for each external site before submitting any personal information.
Cookies
Cookies are small pieces of data that web pages place in computers to assist in returning to that page. Cookies track activities on our web site to help us identify what tourism-related products and services consumers are interested in, so that we may continually work towards providing useful and relevant content. It is possible to change the settings on a web browser to deny cookies or to warn when cookies will be deposited.
How Long Information Is Retained
The length of information retention varies in relation to the nature of the service provided. We keep information for the length of time necessary to fulfill the purpose(s) for which it was collected. The Summerland Chamber of Commerce manages the information it collects in accordance with government records retention schedules and other legislative requirements.
Changes to Our Privacy Policy
The Summerland Chamber of Commerce may, from time to time, review and revise its privacy practices and our website privacy policy.
Who Can I Contact About the Summerland Chamber of Commerce Privacy Policy or the Collection/Use of Personal Information?
General questions or comments about this privacy policy can be directed by e-mail, phone, fax or in writing to:
Christine Petkau, Privacy Officer
Summerland Chamber of Commerce
PO Box 130, Summerland, BC. V0H 1Z0
Phone: 250.494.2686
Fax: 250.494.4039
Email address: manager@summerlandchamber.com
Where Can I Find Information on British Columbia’s Freedom of Information and Protection of Privacy Act?
For information relating to British Columbia’s Freedom of Information and Protection of Privacy Act, please refer to the Government of British Columbia website at:
http://www.bclaws.ca/EPLibraries/bclaws_new/document/ID/freeside/00_03063_01#section14
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Who we are
Suggested text: Our website address is: https://visitsummerland.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Suggested text: Visitor comments may be checked through an automated spam detection service.